0114 321 8097
0114 321 8097
Here at Delight Support Service, we are building towards becoming the leading independent provider of support for people with learning difficulties, complex care needs, nursing care needs, and dementia in the UK. We deliver unmatched quality accommodation and support across the country, and our dynamic service allows and motivates people to reach their goals equipped with bespoke care solutions.
We empower individuals through our services, whether they need round-the-clock support or limited assistance. Our staff provide a person-centred approach to care, with the client, their needs, and emotions at the centre of what we do.
Delight Support Service benefits from its dynamic and progressive leadership team, who has operated within the care sector for over twenty years. Our company management empathises with service users’ cultural and religious needs from all over the world. In light of this, they are committed to meeting these needs, whether through specific meal preparations(Including halal food), assisting with prayer or organising arrangements for any other requirements.
Akber Khan is an experienced and committed healthcare professional who began working in the sector in 2003. With experience working as a Staff Nurse in a Critical Care Unit, Akber is confident in caring for critically ill patients, providing care for dementia patients and administering medication.
Lisa is a caring and compassionate person who prides herself on providing person-centred care for all service users, She will work with the service user, their family and the team at Delight Support to create a care package that covers every aspect of the service user's needs and wants. Lisa started working in the care sector 27 years ago, She has worked her way up from care assistant, activities coordinator, senior care, care coordinator, deputy Manager and now Registered Manager. Lisa is always happy to answer any questions you may have about the service Delight Support can offer.
Here at Delight Support Service, we believe in:
Providing consistency, continuity, and quality support services
Providing supportive assistance and making a genuine difference through encouraging independent choice
Developing our staff and providing fresh, challenging opportunities for work
Developing our staff and providing fresh, challenging opportunities for work
Working in unison with individuals and their families and forming strong, professional, supportive relationships
We offer an exceptional workforce who are highly trained and committed to the service they provide. We guarantee that all our employees are thoroughly background checked and provide the necessary references with a rigorous recruitment process before employment.
People with learning difficulties and Autism can encounter struggles in everyday life. We like to take a proactive approach at Delight Support Services, and we encourage individuals to participate in meaningful and practical activities, exploring and celebrating their strengths and qualities. Through these activities, we can also highlight areas to develop with our clients, ensuring we are providing a comprehensive care package.
We focus on preparing them for working life and exploring opportunities matched to their strengths, allowing them to develop their skills and independence. Clients receive professional assistance with such tasks. Through these practices, we believe we encourage individuals to live their life as they wish, maximising their self-belief and confidence.
Delight Support Services focuses on delivering expert care and support to clients who suffer from learning difficulties and Autism. We aim to become the best company in the UK and offer advanced support to people who encounter difficulties in daily life. By offering such a bespoke support package, we seek to integrate service users into the community, giving them their own independence and freedom of choice.
All of us want to live our life to the fullest and achieve our goals in life. Those who have Autism and learning difficulties can encounter difficulty in social situations and interactions, often leading to them feeling isolated. Delight Support Services aims to boost their confidence and self-esteem and motivate them to get involved and celebrate their social lives. We ensure we offer our clients a tailored support package by taking their preferences into account. Keeping our service users at the core of everything we do ensures they receive a better perception of life and can establish genuine relationships.
Our well-trained and professional staff ensure Delight Support Services offers a safe and quality service. We ensure all our users receive the relevant, bespoke support package and feel connected and safe.
All our services meet the safety and legal requirements for our sector. Our safety policy is applied by our regulation team and is consistently adhered to by staff. Our specialist services and programmes have been approved by the required regulators and assurance staff, further ensuring we offer the best support.
Our goal always has been to become the number one choice provider for people with Autism or learning difficulties. Safety and fire audits are regularly conducted by health and safety experts to ensure our state-of-the-art accommodation remains safe. This ensures maximum safety for both staff and clients using our service.
Incident management is a crucial aspect of keeping our accommodation safe and secure. It allows us to identify potential hazards and implement preventative measures. With a specialised incident management team, we can assess risk and its impact on the service we provide. Through their expert guidance and knowledge, we ensure our accommodation is secure and preventative to any negative happenings.
Regulators and assurance staff regularly inspect Delight Support ServicesS services. With all our facilities meeting the national regulatory standards, Our Director of Compliance will monitor these services and assist us in achieving the best possible rates of compliance with regulatory standards.
We carry out internal inspections for sites at risk of non-compliance, with Compliance Inspectors conducting a complete analysis of the specific environment and monitoring it. They offer us solutions to make our facilities meet the specifications established by the law.
The services we offer are regularly checked and analysed by Compliance Inspectors, who ensure all our facilities are in accordance with the national standards. In addition to this, they also offer their feedback and suggestions on how we can further improve our work and where we can make these improvements. This allows us to remain at the forefront of our sector.
Our quality of work makes us stand out from our competition. Our experienced professionals, who have vast practice working with people on the Autistic spectrum and with learning difficulties, ensure all our clients receive maximum levels of care and support adapted to their personal needs.
Supporting individuals in their personal development is as important as assisting them. We help them with everyday tasks, such as eating, dressing, and bathing, but elevate our care service through boosting their independence and thinking abilities. We want our clients to enjoy their independence and feel valued. We achieve this through making positive, constructive changes and looking towards a better future through providing education and job opportunities.
To ensure the smooth running of our organisation, we always ensure our clients are satisfied, feel listened to and, most importantly, are happy. It’s no secret we work tirelessly to ensure the best. When a client or loved one comes to us with a query, we respond and offer a resolution as fast as possible.
Our complaint management system addresses and resolves complaints as they arise. Complaints are always handled with discretion and professionalism, and people never have to wait long for a resolution.
We are always on hand to assist you with your needs or queries. If you are looking for support or just looking for additional information, please contact us, and we will be happy to assist.
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